Appeals Policy
QASP-S Program
ABA Course Lab is committed to maintaining fairness, objectivity, and transparency in all grading and academic decisions. Participants who believe a grading or academic decision was made in error have the right to submit a formal appeal in accordance with the policy outlined below.
Grounds for Appeal
• A calculation error in grading
• A belief that submitted work was evaluated inconsistently with the published grading criteria
• A documented technical issue that impacted assessment submission or completion
• Procedural error in the application of course policies
Appeal Submission Timeline
• All appeals must be submitted in writing within 7 calendar days of receiving the grade or decision being contested. Appeals submitted after this timeframe will not be reviewed.
Appeal Submission Process
• Full name
• Course and module title
• Assignment or assessment in question
• Date of submission
• A clear explanation of the reason for appeal
• Any supporting documentation
Review Process
• The submission will be reviewed by program leadership or a designated reviewer not involved in
the original grading decision when feasible.
• Course grading criteria and published policies will be referenced during the review.
• A determination will be made within 10 business days of receiving the appeal.
Appeal Outcomes
• Confirmation of the original grade or decision
• Adjustment of the grade if an error is identified
• Requirement for resubmission if procedural concerns are validated
Commitment to Integrity
• ABA Course Lab upholds high standards for academic integrity and mastery. The appeals process exists to ensure fairness while maintaining the rigor required for professional certification preparation.
Academic Rigor Policy
The QASP-S Program maintains a mastery based standard aligned with professional supervisory responsibilities. Participants must demonstrate competency across all domains including conceptual knowledge, applied reasoning, and professional communication.
If a participant’s overall weighted average is 80 percent or higher but they fail to achieve 80 percent on the final examination, the final examination must be retaken in accordance with program policy. The final exam is a required competency gate and may not be waived.
Retakes
Participants who do not achieve the minimum required score on any quiz or assignment must revise and resubmit the assessment until a passing score of 80 percent or higher is earned. If a passing score of 80 percent is not achieved on the final examination, a retake fee of 150 dollars will be required prior to scheduling an additional exam attempt.